Canella Heating & AC Reviews
We came back from vacation and couldn't get the a/c or heat to come on (it was heat we wanted lol). We called CANELLA, who had just installed a new unit for us a few months earlier, and they came out and fixed the problem at no charge. Turns out the heat pump was not the problem. It was the 45 amp breaker in our breaker box. It was our problem not theirs and they fixed it anyway .. for free. UNBELIEVABLE ... someone doing something for free these days. THANK YOU CANELLA !!!
General Maintenance check today. Chase, the service tech, was super friendly and helpful as all Canella personnel have been. Chase detected a potential problem with a new water heater and spent a lot of time trying to determine what needed to be done....including contacting the vendor, telling them the details of the problem and getting them to come out today to correct the problem. Chase explained everything to me in terms that I could understand and took precautionary actions to ensure that I would not have carbon monoxide issues....even gave me a free detector. Chase's actions today were above the norm and he handled everything in a very professional manner; just like I have experienced in all my dealings with Canella. I highly recommend this firm for all your heating and a/c needs. Chase is the best and is my hero!
Great Service and extremely helpful.
Always courteous and professional in addition to being very competent.
Very thorough job & informative for me.
