Reviews

efficient and amiable, easy to talk to

Armand - Township of Taylorsville, NC
10 hours ago

Cool tec

Kelvin - Hickory, NC
1 day ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for your review. We are happy our team member took great care of you. Let us know if you need anything else before your next regular scheduled maintenance visit. Thanks again.

Very good service, technician was on time, very knowledgeable and personable

Mike - Hickory, NC
2 days ago

Very satisfied with the level of service that I received

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the feedback. We appreciate it when a customer takes a moment to let us know how we did. Let us know if we can help you in the future. Thank you again.

Good

Scott - Hickory, NC
3 days ago

It was wxpamined my heater/air conditioning unit is a late 1990s unit. These were never made to last 30 years. It did get repaired but no promise it would last. I was recommended to get a new one. I called back and paid to have a new central air system installed. Mr Tom Davis was well mannered and on time. Install date is December 31. We will see how this goes , since I spent quite a bit of money.

Response from Canella Heating & Air Conditioning, Inc.:

We are very grateful for your review and value the feedback. We will make sure you are very happy with your new installation. Let us know if you need anything before then. Thank you again for choosing Canella

Jerry

Hurley - Hickory, NC
4 days ago

Mike and Alex were very thorough in servicing my system today. The service contract is a good investment. I don’t have to worry about anything. They keep everything running efficiently.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking a moment to share your opinion of our maintenance program and giving us the 5 star review. We are happy to hear our team took good care of you. Thanks again.

Barbara

Beatty - Newton, NC
6 days ago

Excellent

Response from Canella Heating & Air Conditioning, Inc.:

Barbara, Thank you for the 5 star review. It has been a pleasure serving you for almost 20 years. Nothing makes us happier than a very happy long time customer. Thanks again.

Great Service. Richard took his time and done the job right.

Michael - Hickory, NC
6 days ago

It was a great experience. Richard took his time and did the job the right way and made sure that I was satisfied before he left. I will request that he come out again in 6 months for the next service call. It was a pleasure dealing with someone who took pride in their work.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star review. We appreciate the feedback from our maintenance customers. We are happy you had a great experience and our technician was able to satisfy your expectations. We always try to send out the same technician to your home each visit. Thank you again for your review.

Great service

James - Hickory, NC
6 days ago

Always on time and take care when they enter your house.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you sir for the wonderful review. We try hard to take care of the customers home as we would our own. Thank you for sharing your experience and do not hesitate to call us if you need something before our next regular scheduled visit.

Great service

Morton - Hickory, NC
6 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review and sharing your experience with us. We value all our customers and being a maintenance customer in the Canella family makes this review even better. Thank you again.

Very Professional

Bob and Nancy hall - Hickory, NC
7 days ago

Top of the line serviceman. Would appreciate seeing him again in the future!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for sharing your experience with Canella. We value feedback and are ecstatic to hear how we did. As a maintenance customer we try hard to get the same technician to your home each time. Thank you again.