Skip navigation

Coronavirus Update: We care about your health and continue to service our customers safely. Read More

Serving Hickory and the Catawba Valley Area, Since 1990

Serving Hickory and the Catawba Valley Area, Since 1990

828-327-9680

M-F: 7:30am-8pm | Sat: 8am-4pm

Click Canella Today!

Menu

Reviews

Local Reviews

Canella Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 249 customer reviews


Map of Hickory, NC

HVAC Service




Review of Canella Heating & Air Conditioning, Inc.

Canella has been providing bi-annual service of our HVAC system for a number of years. Tech is always professional and thorough. Worth it to assure system is operating correctly and to extend the operating life.


Response from Canella Heating & Air Conditioning, Inc.:

Wow! Thank you for the 5 star rating. We are grateful for your review and are so happy our team took great care of you. We value feedback and strive for excellent service, so we are always happy to hear from our customers. Let us know if you need anything before your next scheduled visit.


Map of Hickory, NC

Professional and knowledgeable service tech




Review of Canella Heating & Air Conditioning, Inc.

Canella's service tech provided top-notch service. He answered all my questions and verified my new home's heating and cooling system is working just fine.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for taking a moment to share you experience. Nothing makes us happier than receiving feedback from our customers. Thank you again for the great review and choosing Canella.


Map of Hickory, NC

Courteous efficient service




Review of Canella Heating & Air Conditioning, Inc.

Daniel called at 8:15 am to notify me that he was on his way. He arrived on time, introduced himself and proceeded to check the unit. Daniel was friendly and courteous. He answered all of my questions.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking a moment to share your experience with Canella. We are so glad that our team member was able to make that experience a 5 star rated one also. Let us know if we can help in any way.


Map of Hickory, NC

Historic District




Review of Canella Heating & Air Conditioning, Inc.

We are very pleased with Canella.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the great review and kind words. Call us if you need anything else.


Map of Conover, NC

Good work good followup




Review of Canella Heating & Air Conditioning, Inc.

They did good work and followed up well. It took a little longer to get the unit in than I would have liked but, they did provide loaner space heaters.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great feedback. We appreciate you taking the time to tell us how your experience went. We are sorry that the equipment was delayed, but it has been a rough year with Covid taking down factory production dramatically. Thank you for your patience and do not hesitate to call us again. Thank you for choosing Canella.


Map of Conover, NC

Very professional, great service




Review of Canella Heating & Air Conditioning, Inc.

Victore was very professional and personable. A very positive experience. Appreciated the prompt service. Thank you!


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the great review and spending the time to share your experience with our team and Canella. Thank you for choosing Canella.


Map of Lenoir, NC

6 month maintenance




Review of Canella Heating & Air Conditioning, Inc.

Victor came to do maintenance on my heat pump yesterday. He is always courteous and and answers question when I have one. Thank you Victor for taking care of my heat pump.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for your wonderful review. We are so happy to receive feedback from our customers. Let us know if we can help in any other way. Thank you again for choosing Canella.


Map of Lenoir, NC

schedule at my convenience




Review of Canella Heating & Air Conditioning, Inc.

Victor respected my request of not entering the house due to the Covid19. He is polite and answers any questions I have .


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking the time to share your experience. The Canella team has worked hard to adjust to new methods of non contact servicing of heating and cooling equipment. We are happy that we could accommodate you. Please feel free to call us again whenever you need anything. Thank you for choosing Canella.


Map of Hickory, NC

Quality




Review of Canella Heating & Air Conditioning, Inc.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star review. We strive hard to give the quality of experience that all customers deserve. Thank you for the feedback on your personal experience. We look forward to serving you in the future.


Map of Granite Falls, NC

very quick response and professional results




Review of Canella Heating & Air Conditioning, Inc.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking a moment and providing information on your experience with our team. We are always happy to hear what our customers think. Let us know if we can help again and thank you for choosing Canella.


Daniel G.

Daniel G.

Gas furnace maintenance

Near 5th St NW, Hickory, NC 28601
Daniel G.

Daniel G.

Gas Furnace maintenance

Near 5th St NW, Hickory, NC 28601
Daniel G.

Daniel G.

Near 5th St NW, Hickory, NC 28601
Daniel G.

Daniel G.

Heat pump maintenance

Near 32nd Ave Dr NW, Hickory, NC 28601
Samuel G.

Samuel G.

Cleaning outdoor coils for this great mpp client!

Near Mark Dr NE, Hickory, NC 28601
Hickory, NC - Cleaning outdoor coils for this great mpp client!
Daniel G.

Daniel G.

Phenomenal Aire installs

Near Sherrills Ford Rd, Catawba, NC 28609
Catawba, NC - Phenomenal Aire installs
Daniel G.

Daniel G.

Near Sherrills Ford Rd, Catawba, NC 28609
Catawba, NC -
Samuel G.

Samuel G.

A clean coil means ready for summer time!

Near 5th Ave NE, Hickory, NC 28601
Hickory, NC - A clean coil means ready for summer time!
Samuel G.

Samuel G.

Always looking to make our customers happy! Click Canella

Near 29th Ave NE, Hickory, NC 28601
Daniel G.

Daniel G.

Heat Pump Maintenance

Near 6th St Ct SE, Hickory, NC 28602
Samuel G.

Samuel G.

They key to your HVAC having a longer life? Mpp through Canella!

Near Heritage Farm Rd, Hickory, NC 28601
Hickory, NC - They key to your HVAC having a longer life? Mpp through Canella!
Samuel G.

Samuel G.

Coil is looking new after this Mpp visit!

Near Sienna Dr, Hickory, NC 28601
Hickory, NC - Coil is looking new after this Mpp visit!
Samuel G.

Samuel G.

Near Sienna Dr, Hickory, NC 28601
Hickory, NC -
Samuel G.

Samuel G.

Near 1st St W, Hickory, NC 28601
Daniel G.

Daniel G.

Gas furnace

Near 5th St Cir NW, Hickory, NC 28601
Daniel G.

Daniel G.

Maintenance on gas furnace

Near 15th St NE, Hickory, NC 28601
Hickory, NC - Maintenance on gas furnace
Daniel G.

Daniel G.

Gas Package unit maintenance

Near 33rd Ave Dr NE, Hickory, NC 28601
Daniel G.

Daniel G.

Heat pump and Gas furnace maintenance

Near 9th St NE, Hickory, NC 28601
Daniel G.

Daniel G.

Heat pump and gas furnace maintenance

Near 46th Ave Dr NE, Hickory, NC 28601
Daniel G.

Daniel G.

Near 1st St W, Conover, NC 28613
Daniel G.

Daniel G.

Tht

Near 1st St W, Conover, NC 28613
Jeff F.

Jeff F.

Installation of a new Ruud and Mitsubishi heat pump in Hickory.

Near 6th St NW, Hickory, NC 28601
Hickory, NC - Installation of a new Ruud and Mitsubishi heat pump in Hickory.
Victore H.

Victore H.

Newly installed furnace

Near 43rd Ave NW, Hickory, NC 28601
Hickory, NC - Newly installed furnace
Victore H.

Victore H.

Replaced bad blower motor

Near 43rd Ave NW, Hickory, NC 28601
Victore H.

Victore H.

Replace bad gas valve

Near 43rd Ave NW, Hickory, NC 28601

Award-Winning.

Certified Team.

Hometown Service.