Reviews
Local Reviews
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Excellent Customer Service
Sharon - Hudson, NC
Scott is knowledgeable and always does a thorough job. He also gives helpful advice. I have been pleased with the service he provides.
Response from Canella Heating & Air Conditioning, Inc.:
Thank you very much for the wonderful sharing of your experience with our team. We appreciate it very much when we hear back form a customer. Thank you for choosing Canella.
great service
Bobby - Township of Taylorsville, NC
He does exactly what he is supposed to do and does it well. He will answer any questions you have and is a very nice man. He is the person I want to do our service. Richard is the man!
Response from Canella Heating & Air Conditioning, Inc.:
Thank you for the kind words about our team. We are happy that our technician was able to take care of you in a way to warrant this awesome review. Thank you again for choosing Canella.
I never have a problem with Canella--in fact one of the owners came out one night when I had a problem.
Robert - Hudson, NC
I always ask for Scott Stanley because I have the feeling he always tells me what is best for my HVAC. He explains everything to me so I understand what was wrong and how he repaired the unit. Also, I replaceed my HVAC last Nov, 2018 and, thru Nov. 2019, I have saved approx. $450.
Response from Canella Heating & Air Conditioning, Inc.:
Wow! Thank you for the 5 star review and sharing your experience and cost savings on your energy bill. Nothing makes us happier than receiving feedback from our customers. Thank you again for choosing Canella.
Jeannie
Mabe - Newton, NC
Everyone we dealt with at Canella has been friendly and professional. We honestly felt like they cared about us and what we ultimately needed for our heating/air needs. We highly recommend Canella
Response from Canella Heating & Air Conditioning, Inc.:
Thank you very much for the kind words. Our team works hard to be able to give the kind of service that you are describing. We are very thankful for customers like yourself.
Great service at a awesome price!!
Mike - Hickory, NC
Scott came and serviced our heater and a/c, did an awesome job, and explained all the things he did. I would highly recommend Canella and in particularly, Scott!
Response from Canella Heating & Air Conditioning, Inc.:
Thank you very much for sharing your experience about Scott and the Canella Team. We appreciate the feedback and the team loves to hear how the customer feels. Let us know if we can help in any other way before your next scheduled visit. Thanks again.
Service call
Steve - Hickory, NC
Extremely professional and thorough. Does very clean and detailed work and a pleasure to chat with.
Response from Canella Heating & Air Conditioning, Inc.:
Thank you very much for the 5 star review. It is always a pleasure to get feedback on our team. Let us know if we can help in the future if you have any other heating and cooling needs. Thank you for choosing Canella.
great service scott was fantastic
Debra - Connelly Springs, NC
scott explains everything to you he is just the best, friendly,curtious,respects your house, great with seniors,just total all the BEST
Response from Canella Heating & Air Conditioning, Inc.:
Thank you very much Debra for the 5 star review of our team. We are ecstatic to hear how we did. Scott is an important member of the team and we are glad you had a great experience. Thank you for choosing Canella.
Service call
Joann - Hickory, NC
Scott is always very courteous and does a thorough job servicing our unit. He answers all of the questions that we have.
Response from Canella Heating & Air Conditioning, Inc.:
Thank you so much for sharing your experience with our team. We are grateful for your review and we value the feedback we receive. Let us know if we can help in any way before your next scheduled visit. Thank you again.
Excellent customer service!
Sandra - Hickory, NC
Canella is an incredible company who hires excellent people. Scott performed service today and I rate him very high. He listens, does not interrupt me, and repeats back what he heard. Then he enhances the experience by educating me with all possible options. We always reach the same conclusion. He demonstrates patience, kindness, and excellent knowledge. Canella has provided excellent service for years. By learning from their employees like Scott, I have learned how to be a better customer. My equipment runs smooth. If there is an issue, I am immediately scheduled for service. Thanks for hiring high caliber individuals who provide great service. I am happy I chose your company many years ago!
Response from Canella Heating & Air Conditioning, Inc.:
Wow! Thank you very much for the kind words and taking the time to share your experiences. We appreciate hearing how we did from our customers. The team at Canella is a carefully put together group that works hard on customer service. Let us know if we can help in any other way before your next scheduled visit. Thank you again for choosing Canella.
Great service!
Charles - Newton, NC
Everyone we have had come to service our heat and air conditioning has been very nice, on time, and very knowledgeable. They always try to help 7s save money on our parts and repairs.
Response from Canella Heating & Air Conditioning, Inc.:
Thank you so much for sharing your experience with the Canella Team. Nothing makes us happier than receiving feedback from our customers and we are happy that you have always had a great experience. Let us know if we can help in any other way. Thank you for choosing Canella.
Scott S.
Performing scheduled maintenance for a maintenance plus program customer in Rock Barn area of conover
Scott S.
Performing scheduled maintenance for a maintenance plus program customer in Rock Barn area of conover
Scott S.
Performing scheduled maintenance for a maintenance plus customer in conover
Scott S.
Performing scheduled maintenance for a maintenance plus program customer on Connelly springs
Scott S.
Performing scheduled maintenance for a maintenance plus program customer in the granite falls area
Chase T.
I replaced a bad thermostat and rewired the outdoor unit to operate properly. Customer was having $300 power bills due to the strip heat constantly running.
Scott S.
Performing scheduled maintenance for a maintenance plus program customer in Hudson
Richard H.
Winter check up 2systems
Richard H.
Winter mainance 1 system
Scott S.
Performing scheduled maintenance for maintenance plus program customer in the co�over area
Scott S.
Performing scheduled maintenance for maintenance plus program customer in the co�over area
Richard H.
Winter check up mpp customer in Taylorsville 1 system
Scott S.
Performing scheduled maintenance for maintenance plus program customer in conover
Scott S.
Performing scheduled maintenance for a maintenance plus program customer in conover
Scott S.
Performing scheduled maintenance for maintenance plus program customer in Claremont
Scott S.
Scott S.
Performing scheduled maintenance for me is plus customer in the Bethlehem area
Chase T.
I Reconnected the wireless thermostat. And replaced a bad defrost control board
Scott S.
Performing scheduled maintenance for a maintenance plus program customer off Grace chapel granite falls
Jeff F.
Installation of a new York heat pump in Lenoir.
Scott S.
Performing scheduled maintenance for a maintenance plus program customer in mountain view section of Hickory
Scott S.
Performing scheduled maintenance for a maintenance plus program customer the viewmont section of Hickory
Jeff F.
Installation of a new York heat pump in Maiden.
Jeff F.
Installation of a new York heat pump in Maiden.
Jeff F.
Installation of a new York heat pump in Maiden.
Award-Winning.
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Hometown Service.
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Maintenance Plus Program
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- 5-Year Repair Guarantee
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Serving Hickory and Catawba Valley
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