Reviews

SERVICE CALL

John Reynolds - Conover, NC
4 days ago

EXCELENT WORK DONE WITH GREAT CONCERN AND RESPECT FOR THE CUSTOMER. NOT ONE COMPLAINT

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking a moment to share your personal experience. We are glad our technician was able to meet your expectations. If you have any questions or we can do anything for your before your next scheduled visit, please let us know. Thank you again.

Without AC for 8 days until I called Canella

Susan - Hickory, NC
28 days ago

I was using another AC Rep from a private Co. After 8 days of delay in 97 degree tems with no AC, I asked friends who I should call and was told to call Canella by 4 for the 7 responses, so I did. They came out the day I called and fixed my problem within minutes. The service text, Thomas, was very knowledgeable of my of my problem and explained everything he did in detail.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review of our team. We are very happy when customers take the time to share their experience. We appreciate your kind words. Thank you again for choosing Canella.

Wonderful Job!

Amanda - Hickory, NC
36 days ago

Scott was an amazing professional. He can come over anytime he wants!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review of our team. We are grateful for your review and are very happy that our team took great care of you. Let us know if you need anything in the future.

Service

Gwyn - Hickory, NC
39 days ago

Scott is a great Service Tech. will answer all your questions .Very knowledgeable on what he does.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star review and your feedback on our team. Nothing makes us here at Canella happier than hearing how we did from our customers. Thank you again for choosing Canella.

Great service

Bruce - Hickory, NC
50 days ago

Always on time and very friendly. Is very accommodating to my family and I. We have 2 kids and 2 large dogs which he is very friendly with.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words and great review. It is always a pleasure when a customer takes the time to tell us about their experience. Thank you again.

Great Service

Sharon - Hickory, NC
64 days ago

Scott is an excellent service person. Very thorough. We appreciate his expertise.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words and the great review. Our team loves to get feedback from our maintenance customers. Let us know if we can help in any way before your next scheduled visit. Thanks again.

Great service from a very nice person.

George - Hickory, NC
67 days ago

Scott is a very nice, friendly person and I would like to see him every six months.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking a moment to share your experience with our team. We are happy that our technician was able to help give you a great experience with Canella. We should be able to get Scott to you on your semiannual maintenance visits. Thank you for choosing Canella.

system maintenance

Carol - Hickory, NC
76 days ago

Scott is very professional and friendly. He is very knowledgeable and answers my questions with respect.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for sharing your experience with Canella. Nothing makes us happier than receiving feedback from our customers. Thank you again for choosing Canella, we really appreciate it.

Good Job

Kevin - Hickory, NC
78 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star rating. And thank you for choosing Canella.

Great service

Lucille - Hickory, NC
80 days ago

Called before coming wasted no time done great service

Response from Canella Heating & Air Conditioning, Inc.:

Wow, Thank you for the 5 star review. We are very grateful for your review and are happy to hear that our team took great care of you. Let us know if you need anything in the future.