Reviews

6 month maintenance

Julia - Lenoir, NC
9 days ago

Victor came to do maintenance on my heat pump yesterday. He is always courteous and and answers question when I have one. Thank you Victor for taking care of my heat pump.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for your wonderful review. We are so happy to receive feedback from our customers. Let us know if we can help in any other way. Thank you again for choosing Canella.

schedule at my convenience

Julia - Lenoir, NC
13 days ago

Victor respected my request of not entering the house due to the Covid19. He is polite and answers any questions I have .

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking the time to share your experience. The Canella team has worked hard to adjust to new methods of non contact servicing of heating and cooling equipment. We are happy that we could accommodate you. Please feel free to call us again whenever you need anything. Thank you for choosing Canella.

Quality

Adkins - Hickory, NC
14 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star review. We strive hard to give the quality of experience that all customers deserve. Thank you for the feedback on your personal experience. We look forward to serving you in the future.

very quick response and professional results

Ronald - Granite Falls, NC
70 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking a moment and providing information on your experience with our team. We are always happy to hear what our customers think. Let us know if we can help again and thank you for choosing Canella.

HVAC purchase and installation

Chris - Granite Falls, NC
72 days ago

Sale, installation and follow-up was great. All were very knowledgeable people. Excellent clean up.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking the time to let us know how we did. We appreciate feedback from all of our customers. Let us know if we can do anything else to make it an even better experience. Thank you for choosing Canella.

Everyone was very punctual & professional!

Larry - Hickory, NC
123 days ago

We appreciated Jeff being so prompt, in coming for estimate the same day we called. Installers were very neat & considerate. Would definitely recommend people to "Click Canella!"

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for your kind words and taking the time to review our team and process. We appreciate your business and if you need anything in the future, please let us know.

Steve

Steve - Newton, NC
124 days ago

I have been using canella for over 20 years for all heating and cooling needs no one does it better

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for your long term relationship and trust with Canella. Nothing pleases us more than customers that still love us after so many years. Thank you for Clicking Canella.

Technician was very thorough and did a great job

Tom - Morganton, NC
180 days ago

I was very happy with the experience

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for taking the time to give us your feedback. We are happy to receive it from customers as that is how we become better at what we do. If we can help you in any way please let us know. Thank you again for choosing Canella.

Furst Heat Pump / AC Installation

Jack - Hickory, NC
194 days ago

As always the Canella team was very efficient and courteous. We greatly appreciate their expertise and clear explanation and logic associated with the work to be done.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much sir. The team at Canella appreciates your great review. Let us know if we can do anything else for you in the future. Thank you again for choosing Canella.

Great Service

Michelle - Hickory, NC
208 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking the time to rate your experience with Canella. We are very happy to receive feedback from our customers. The 5 star rating made our day. Please do not hesitate to give us a call if we can help again. Thank you for choosing Canella.