Hickory, NC Air Conditioning & Heating Services

Great service at a awesome price!!

Mike - Hickory, NC
75 days ago

Scott came and serviced our heater and a/c, did an awesome job, and explained all the things he did. I would highly recommend Canella and in particularly, Scott!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for sharing your experience about Scott and the Canella Team. We appreciate the feedback and the team loves to hear how the customer feels. Let us know if we can help in any other way before your next scheduled visit. Thanks again.

Service call

Steve - Hickory, NC
77 days ago

Extremely professional and thorough. Does very clean and detailed work and a pleasure to chat with.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the 5 star review. It is always a pleasure to get feedback on our team. Let us know if we can help in the future if you have any other heating and cooling needs. Thank you for choosing Canella.

Service call

Joann - Hickory, NC
82 days ago

Scott is always very courteous and does a thorough job servicing our unit. He answers all of the questions that we have.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for sharing your experience with our team. We are grateful for your review and we value the feedback we receive. Let us know if we can help in any way before your next scheduled visit. Thank you again.

Excellent customer service!

Sandra - Hickory, NC
83 days ago

Canella is an incredible company who hires excellent people. Scott performed service today and I rate him very high. He listens, does not interrupt me, and repeats back what he heard. Then he enhances the experience by educating me with all possible options. We always reach the same conclusion. He demonstrates patience, kindness, and excellent knowledge. Canella has provided excellent service for years. By learning from their employees like Scott, I have learned how to be a better customer. My equipment runs smooth. If there is an issue, I am immediately scheduled for service. Thanks for hiring high caliber individuals who provide great service. I am happy I chose your company many years ago!

Response from Canella Heating & Air Conditioning, Inc.:

Wow! Thank you very much for the kind words and taking the time to share your experiences. We appreciate hearing how we did from our customers. The team at Canella is a carefully put together group that works hard on customer service. Let us know if we can help in any other way before your next scheduled visit. Thank you again for choosing Canella.

Without AC for 8 days until I called Canella

Susan - Hickory, NC
126 days ago

I was using another AC Rep from a private Co. After 8 days of delay in 97 degree tems with no AC, I asked friends who I should call and was told to call Canella by 4 for the 7 responses, so I did. They came out the day I called and fixed my problem within minutes. The service text, Thomas, was very knowledgeable of my of my problem and explained everything he did in detail.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review of our team. We are very happy when customers take the time to share their experience. We appreciate your kind words. Thank you again for choosing Canella.

Wonderful Job!

Amanda - Hickory, NC
133 days ago

Scott was an amazing professional. He can come over anytime he wants!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review of our team. We are grateful for your review and are very happy that our team took great care of you. Let us know if you need anything in the future.

Service

Gwyn - Hickory, NC
137 days ago

Scott is a great Service Tech. will answer all your questions .Very knowledgeable on what he does.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star review and your feedback on our team. Nothing makes us here at Canella happier than hearing how we did from our customers. Thank you again for choosing Canella.

Great service

Bruce - Hickory, NC
147 days ago

Always on time and very friendly. Is very accommodating to my family and I. We have 2 kids and 2 large dogs which he is very friendly with.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words and great review. It is always a pleasure when a customer takes the time to tell us about their experience. Thank you again.

Great Service

Sharon - Hickory, NC
161 days ago

Scott is an excellent service person. Very thorough. We appreciate his expertise.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words and the great review. Our team loves to get feedback from our maintenance customers. Let us know if we can help in any way before your next scheduled visit. Thanks again.

Great service from a very nice person.

George - Hickory, NC
165 days ago

Scott is a very nice, friendly person and I would like to see him every six months.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking a moment to share your experience with our team. We are happy that our technician was able to help give you a great experience with Canella. We should be able to get Scott to you on your semiannual maintenance visits. Thank you for choosing Canella.

system maintenance

Carol - Hickory, NC
174 days ago

Scott is very professional and friendly. He is very knowledgeable and answers my questions with respect.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for sharing your experience with Canella. Nothing makes us happier than receiving feedback from our customers. Thank you again for choosing Canella, we really appreciate it.

Good Job

Kevin - Hickory, NC
175 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star rating. And thank you for choosing Canella.

Great service

Lucille - Hickory, NC
178 days ago

Called before coming wasted no time done great service

Response from Canella Heating & Air Conditioning, Inc.:

Wow, Thank you for the 5 star review. We are very grateful for your review and are happy to hear that our team took great care of you. Let us know if you need anything in the future.

Great job

Max - Hickory, NC
178 days ago

Scott always does a great job and is extremely professional. You can’t go wrong with people like this.

Response from Canella Heating & Air Conditioning, Inc.:

thank you for sharing your experience with Canella. We are very grateful for your review and are happy that Scott was able to take care of you in a manner to rate this review. Thank you for choosing Canella

great service

Pat - Hickory, NC
186 days ago

I was pleased with the dedication and the time that the technicians took to inform me of how the replacement would be done

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the kind words and wonderful review. Let us know if we can help in any way before the next visit.

Replace a 26 year old unit

Burnham - Hickory, NC
192 days ago

Jeff and the Canella team who replaced my old unit were professional and did what they said they'd do. I had a work schedule that required them to be flexible and they were. I also had some special requests about how the new unit be installed. They committed to do the work. They did it right and on time.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for sharing your experience with Canella. Nothing makes us happier than receiving feedback from our customers and we're glad you had a great experience. Thank you again for choosing Canella.

Awesome Service

Dean - Hickory, NC
197 days ago

Canella has been my go to service provider for my a/c units for over ten years. Always prompt and courteous. Highly recommend!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words. We are very grateful for your review. Let us know if you need anything in the future.

Always have great service.

Jean - Hickory, NC
208 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the kind words. We always appreciate when a customer takes the time to share their experience. Thanks for choosing Canella.

Fantastic service for the last 20 years!!

Eller - Hickory, NC
211 days ago

Excellent work

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the great review. It is awesome to recieved feedback from customers that have been with us as long as you have. Our team at Canella works hard to build the type of relationship that anchors this. Thank you again for many years of loyalty.

Above and beyond

Nicholas - Hickory, NC
217 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the great review and kind words. We are happy our team member was able to achieve your approval. Let us know if we can help again anytime. Thank you again.