Hickory, NC Air Conditioning & Heating Services

Without AC for 8 days until I called Canella

Susan - Hickory, NC
28 days ago

I was using another AC Rep from a private Co. After 8 days of delay in 97 degree tems with no AC, I asked friends who I should call and was told to call Canella by 4 for the 7 responses, so I did. They came out the day I called and fixed my problem within minutes. The service text, Thomas, was very knowledgeable of my of my problem and explained everything he did in detail.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review of our team. We are very happy when customers take the time to share their experience. We appreciate your kind words. Thank you again for choosing Canella.

Wonderful Job!

Amanda - Hickory, NC
36 days ago

Scott was an amazing professional. He can come over anytime he wants!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review of our team. We are grateful for your review and are very happy that our team took great care of you. Let us know if you need anything in the future.

Service

Gwyn - Hickory, NC
39 days ago

Scott is a great Service Tech. will answer all your questions .Very knowledgeable on what he does.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star review and your feedback on our team. Nothing makes us here at Canella happier than hearing how we did from our customers. Thank you again for choosing Canella.

Great service

Bruce - Hickory, NC
50 days ago

Always on time and very friendly. Is very accommodating to my family and I. We have 2 kids and 2 large dogs which he is very friendly with.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words and great review. It is always a pleasure when a customer takes the time to tell us about their experience. Thank you again.

Great Service

Sharon - Hickory, NC
64 days ago

Scott is an excellent service person. Very thorough. We appreciate his expertise.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words and the great review. Our team loves to get feedback from our maintenance customers. Let us know if we can help in any way before your next scheduled visit. Thanks again.

Great service from a very nice person.

George - Hickory, NC
67 days ago

Scott is a very nice, friendly person and I would like to see him every six months.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking a moment to share your experience with our team. We are happy that our technician was able to help give you a great experience with Canella. We should be able to get Scott to you on your semiannual maintenance visits. Thank you for choosing Canella.

system maintenance

Carol - Hickory, NC
76 days ago

Scott is very professional and friendly. He is very knowledgeable and answers my questions with respect.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for sharing your experience with Canella. Nothing makes us happier than receiving feedback from our customers. Thank you again for choosing Canella, we really appreciate it.

Good Job

Kevin - Hickory, NC
78 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the 5 star rating. And thank you for choosing Canella.

Great service

Lucille - Hickory, NC
80 days ago

Called before coming wasted no time done great service

Response from Canella Heating & Air Conditioning, Inc.:

Wow, Thank you for the 5 star review. We are very grateful for your review and are happy to hear that our team took great care of you. Let us know if you need anything in the future.

Great job

Max - Hickory, NC
81 days ago

Scott always does a great job and is extremely professional. You can’t go wrong with people like this.

Response from Canella Heating & Air Conditioning, Inc.:

thank you for sharing your experience with Canella. We are very grateful for your review and are happy that Scott was able to take care of you in a manner to rate this review. Thank you for choosing Canella

great service

Pat - Hickory, NC
89 days ago

I was pleased with the dedication and the time that the technicians took to inform me of how the replacement would be done

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the kind words and wonderful review. Let us know if we can help in any way before the next visit.

Replace a 26 year old unit

Burnham - Hickory, NC
95 days ago

Jeff and the Canella team who replaced my old unit were professional and did what they said they'd do. I had a work schedule that required them to be flexible and they were. I also had some special requests about how the new unit be installed. They committed to do the work. They did it right and on time.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you so much for sharing your experience with Canella. Nothing makes us happier than receiving feedback from our customers and we're glad you had a great experience. Thank you again for choosing Canella.

Awesome Service

Dean - Hickory, NC
100 days ago

Canella has been my go to service provider for my a/c units for over ten years. Always prompt and courteous. Highly recommend!

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words. We are very grateful for your review. Let us know if you need anything in the future.

Always have great service.

Jean - Hickory, NC
110 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the kind words. We always appreciate when a customer takes the time to share their experience. Thanks for choosing Canella.

Fantastic service for the last 20 years!!

Eller - Hickory, NC
114 days ago

Excellent work

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the great review. It is awesome to recieved feedback from customers that have been with us as long as you have. Our team at Canella works hard to build the type of relationship that anchors this. Thank you again for many years of loyalty.

Above and beyond

Nicholas - Hickory, NC
119 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the great review and kind words. We are happy our team member was able to achieve your approval. Let us know if we can help again anytime. Thank you again.

Great service

Fran - Hickory, NC
125 days ago

Scott is always there when I need him. I appreciate the time he takes to help understand any issues or potential issues. I trust him.

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for taking a moment to share you experience. We are happy that our technician was able to take care of you and build your trust. It is a wonderful feeling when our team is successful at building this trust. Let us know if we can help in the future. Thanks again.

Deborah

Finger - Hickory, NC
128 days ago

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great review. We appreciate it very much.

Great service and felt I learned more about our heating and cooling system

Hooper - Hickory, NC
133 days ago

Also discussed possible need to seal crawl space

Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words. Communication is key for good customer relations. I will pass on the great review to the whole team. Thanks again.

Hvac replacement. Excellent start to finish

Gilchrist - Hickory, NC
138 days ago

Quick, professional, affordable and very easy to contact

Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the awesome review. We are happy that our team was able to give you a great experience. It is always helpful to recieve feedback from our customers. Let us know if we can help in the future. Thank you again for the great review.