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Canella Heating & AC Reviews

John Wyckoff's Profile Image
John Wyckoff, 3+ years ago
lauren hall's Profile Image
lauren hall, 3+ years ago

Always pleased with the service! I appreciate the reminder call when service is needed and the maintenance plan works well for me. Pat is always polite and willing to work with my schedule. Chase recently performed service call and he was very informative. Thank you, Canella!

Mark Griesen's Profile Image
Mark Griesen, 3+ years ago
Monica & Gary Olinger's Profile Image
Monica & Gary Olinger, 3+ years ago

Chase did a fine job of explaining how our thermostat works to us. The outside of the unit is nice and clean and I trust that the innards have been tuned and are ready for the upcoming winter.

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Jenifer Walter, 3+ years ago

We have been using Canella for years. Their workers are trustworthy and knowledgeable. Scott is very kind and thorough and always on time.

Michelle Farrar's Profile Image
Michelle Farrar, 3+ years ago

We just moved to the area recently. Canella's online reviews were great so I called them. I was delighted when they offered to come earlier than expected.

However, Canella's Repairman stated I needed a new unit. He tried to sell me thousands in new equipment. He acknowledged he did not even look for hole. Then my Husband found hole and showed their repairman. It was super clear where a wire had shorted out and burnt a hole in tubing. After my husband showed the repairman the hole, he quoted over $900 in repair costs.
We had another local company come out and fix it for UNDER $600. The other company also did NOT try to sell me more equipment. They also found the problem without the home owner's help

UPDATE: Canella refunded my diagnostic fee in order to make this situation right.

Robert Cooley's Profile Image
Robert Cooley, 3+ years ago

Canella Team has been relentless in tracking and fixing problems with our home HVAC system. Their technicians are very professional and knowledgeable. Very please to have Canella managing our home system!!

Joe Jones's Profile Image
Joe Jones, 3+ years ago

Knowledgable, efficient, and friendly. What more could you ask for?

Charlie Griffin's Profile Image
Charlie Griffin, 3+ years ago

Good Value / Excellent Crew and install.

Beverly Brock's Profile Image
Beverly Brock, 3+ years ago

The folks from Canella are always professional and know my system. They are always thoughtful and nice too. Thank you. Beverly Brock

Maintenance Plus Program

More Than Just a Tune-Up!

  • Discounts on Replacements and Repairs
  • Priority Service
  • Flexible, “Set It and Forget It” Scheduling

Serving Hickory and the Catawba Valley Area