Skip navigation


Canella Heating & AC Reviews

Denise Hull Boliek's Profile Image
Recommended by:
Denise Hull Boliek, 3+ years ago

HVAC stopped working yesterday evening and I gave Canella Heating and Air a call this morning. Knowing it's Sunday and it will probably cost me an arm and a leg, with these temperatures, I didn't care. Chase came right out this morning to determine what was needed and at 6pm this evening, I see two vans pulling in my driveway. HUGE SHOUTOUT to Chase and Curtis Canella for going above and beyond the call of duty. I can sleep in my bed tonight instead of sleeping on my love seat in the sunroom. Best of all, I still have my arms and legs. #clickcanella

Bill Smith's Profile Image
Bill Smith, 3+ years ago

As always Canella has very professional employees. Came to our home and diagnosed the problem we were having and fixed it. Thanks again to Canella Heating and Air Conditioning! We have been using them for over 25 Years!

Melody Graham's Profile Image
Recommended by:
Melody Graham, 3+ years ago

I always request Chase Towery from Canella when needing service. He is very knowledgeable and courteous. Will not sell you something you do NOT need. Thank you for having honest and caring people like Chase on your staff. He is top notch!

Terry Webster's Profile Image
Recommended by:
Terry Webster, 3+ years ago

Great fast service after coming home from vacation and our air had stopped working. Called Canella and they arrived same day. So thankful we have a service contract. Chase fixed our unit and was very knowledgeable and explained to me the process of what he was doing. Great job Canella!!!

Angellica Richardson's Profile Image
Angellica Richardson, 3+ years ago

Over the past two weeks, we have had a representative (Clint) from Canella to fix our air conditioning system. Clint is very nice, knowledgeable and very professional. After a couple of visits, it was determined that we need a new air conditioning system, so we scheduled an appointment for someone to come to our house for an estimate on a new system. Craig came to our house today (Saturday) to do that. He too was very nice, knowledgeable and very professional. Canella will be installing a new system soon that I believe we will be satisfied with. This is our first experience in replacing a major appliance in our house and working with Canella has been a really good experience and we did not break the bank.

PJ Compaleo's Profile Image
PJ Compaleo, 3+ years ago
Louise Greene's Profile Image
Louise Greene, 3+ years ago

I needed a complete replacement of my hvac system. In addition I needed my home rezoned as well as a new mini split ductless system. Everyone at Canella from getting an initial estimate to checking with me multiple times after the job was completed did an excellent job. Every employee on site was both polite and highly professional. Everything was explained carefully to me. Most of all my 56year old home has never ever been this comfortable. They even thanked me for selecting them to do the job. Honestly I didn't know that anyone still provided the high level of customer service that I received from Canella's. You cannot go wrong hiring this company. I'm so glad I did.

Evan Payne's Profile Image
Evan Payne, 3+ years ago

Great service and experience, Scott and Curtis are awesome!

Michael Stewart's Profile Image
Michael Stewart, 3+ years ago
Jim Sebestyen's Profile Image
Recommended by:
Jim Sebestyen, 3+ years ago

Always feel comfortable when Victor is the tech. He is knowledgeable and gives you a lot of insight. He is a five star tech. The admin at canella's is only 4 stars at best.
They can never get their story straight.

Maintenance Plus Program

More Than Just a Tune-Up!

  • Discounts on Replacements and Repairs
  • Priority Service
  • Flexible, “Set It and Forget It” Scheduling

Serving Hickory and the Catawba Valley Area