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Serving Hickory and the Catawba Valley Area, Since 1990

Serving Hickory and the Catawba Valley Area, Since 1990


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Michael Probst's Profile Image
Michael Probst, This month

I have moved to Marion and wish I could bring them with me. This is a wonderful company with marvelous employees. They service Dad's units in Conover and do a thorough job. So many service companies seem to aim for good enough and that is not the impression that Canella leaves. They understand what good customer service is. I recommend them to anyone in the greater Hickory area.

Samantha Shirreffs's Profile Image
Samantha Shirreffs, This month

We had our semi-annual maintenance done on our system, as well as a new Phenomenal Aire System put in.

Chellee Hunter's Profile Image
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Chellee Hunter, This month

Very professional, always available, value for the money. Definitely recommend.

Vicki Hodges's Profile Image
Vicki Hodges, This month

Canella replaced our HVAC system last month.
The employees were very professional and obviously enjoy their job. They worked diligently to finish the job in a day.
Thank you Craig Canella and all employees for the hard work and excellent service
Robert Hodges

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Terra West, This month

Called for service this morning and a repairman was here this afternoon. He got our unit running and ordered the additional parts. Very courteous service.

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Donald Duncan, Last month

Consistent service. If you are on the monthly plan you are guaranteed service in an emergency. Been a customer of their for 15 years. Now on our new home with them. Had a slight emergency come out the next day and found the original install was incorrect from another provider. They serviced the units from my previous home. One was a 1975 model and the other a 2005. They are courteous and keep the house clean when entering and exiting. Very satisfied.

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Alice Harwood, Last month

Called at 6 pm on Saturday. Didn't expect to get a call back until Monday. Within 15 minutes I got a call back from Brian. Unbelievable customer service

Brian Mabe's Profile Image
Brian Mabe, Last month
Mattie Shuford's Profile Image
Mattie Shuford, Last month
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Phyllis Denise Sigmon, Last month

Just had a regular service call from Canella to make sure all is ready for the summer. The tech doing the service call was very professional, on time, and answered any questions I had.
I appreciate how friendly and helpful the ladies are who take my calls at the office and I especially the notice and photo of the tech who will be coming to my house from Canella to service my heat pump/ac.
Thank you…


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