Reviews

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Michael Probst, This month

I have moved to Marion and wish I could bring them with me. This is a wonderful company with marvelous employees. They service Dad's units in Conover and do a thorough job. So many service companies seem to aim for good enough and that is not the impression that Canella leaves. They understand what good customer service is. I recommend them to anyone in the greater Hickory area.

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Samantha Shirreffs, This month

We had our semi-annual maintenance done on our system, as well as a new Phenomenal Aire System put in.

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Chellee Hunter, This month

Very professional, always available, value for the money. Definitely recommend.

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Vicki Hodges, This month

Canella replaced our HVAC system last month.
The employees were very professional and obviously enjoy their job. They worked diligently to finish the job in a day.
Thank you Craig Canella and all employees for the hard work and excellent service
Robert Hodges

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Terra West, This month

Called for service this morning and a repairman was here this afternoon. He got our unit running and ordered the additional parts. Very courteous service.

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Donald Duncan, Last month

Consistent service. If you are on the monthly plan you are guaranteed service in an emergency. Been a customer of their for 15 years. Now on our new home with them. Had a slight emergency come out the next day and found the original install was incorrect from another provider. They serviced the units from my previous home. One was a 1975 model and the other a 2005. They are courteous and keep the house clean when entering and exiting. Very satisfied.

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Alice Harwood, Last month

Called at 6 pm on Saturday. Didn't expect to get a call back until Monday. Within 15 minutes I got a call back from Brian. Unbelievable customer service

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Phyllis Denise Sigmon, Last month

Just had a regular service call from Canella to make sure all is ready for the summer. The tech doing the service call was very professional, on time, and answered any questions I had.
I appreciate how friendly and helpful the ladies are who take my calls at the office and I especially the notice and photo of the tech who will be coming to my house from Canella to service my heat pump/ac.
Thank you…
Denise