Customer Service Fanatics

Canella's Service Tech, Larry Mims, is checking the refrigerant charge in the condensing unit

Our yard signs indicate we follow state code and apply for permit applications on every job.

"We want the customer to be WOWed. We want them to have an experience that is so phenomenal that they can't wait to tell someone about it."
Craig Canella, President

We strive to offer and deliver exceptional service experience. Our purpose is to improve the quality of your life by improving the quality of your air. You'll be amazed at the difference it can make in your home's comfort, health and energy savings. Below are just a few qualities that we find important and implement in our service practices.

PRODUCT SATISFACTION - We offer a product satisfaction guarantee promising that we use top of the line quality products and brands that are sure to last in your home.

CUSTOMER SERVICE - Our customer service is what makes us unique among our competitors. We strive to give the best experience possible when meeting and servicing your home. We send a representative in advance to thoroughly go over your concerns to offer customized solutions for your home.

IMPROVEMENT IN AIR QUALITY - Regardless of your problem, we know we can offer the solution that best suits your needs and budget.

PROFESSIONALISM - Our service technicians are drug free and background checked. We take thorough measures to avoid disrupting your home while working. Canella can be contacted 24 hours, 7 days a week if you need assistance.

HONESTY - We promise an honest assessment and price. Our solutions are suggested for your benefit.

Our extensive checklist is a tool we use to protect your interests and your home.

(828) 327-9680 • 1204 1st St West • Conover, NC 28613